Rates

1800MumDad rates effective from 11 Oct 2016

Critical Information Summary

They Pay

Charged to the receiver's mobile phone where they accept the call and charges as follows;

Talk Time Connection Fee Talk Time Charge Total Charge
1-60 seconds $3.30 $3.30 $6.60
61-180 seconds $3.30 $9.90 $13.20
181-300 seconds $3.30 $16.50 $19.80

Minimum call charged at $6.60 sent from Short Message Code 19995588.
Calls charged by a minimum of 1 or more Premium SMS Messages. At least 1 @ $6.60 will be sent per call accepted.
Reverse Charge Calls are timed based and longer calls attract increased number of messages.
Max call length 5 minutes = $19.80 charged by way of 3 Premium SMS Messages.
CAP calls are charged at the rate of $4.50 for first 60 seconds and $4.50 for each additional minute (or part thereof), sent from Short Message Code 19995522.

I’ll Pay

Used when you have an important call to make and you are out of credit and the person you want to call either can't or won't pay for the reverse charge call. We will allow you to make the call once you have opted into the call charges. You can then pay for the call later. Charged to your mobile phone after you have accepted the charges as follows;

Talk Time Connection Fee Talk Time Charge Total Charge
1-300 seconds $3.30 $3.30 $6.60

I'll Pay is currently not available to Optus and Telstra mobile customers.
Max call length 5 minutes = $6.60 charged by way of 1 Premium SMS Message.
Average 5 minute I'll Pay Call = $1.32 per minute.
I'll Pay calls are billed to the calling party phone by 1 Premium SMS @ $6.60 per call sent from Short Message Code 19995588.
Additional I'll Pay calls can only be made after the previous I'll pay call has been paid.

Voicemail Service

Charged to the receiver’s mobile phone when they answer and accept the voice mail message.
Charged at the rate of $4.50 for each 3 minute time block.
Maximum call time is 3 minutes.
Minimum call charged at $4.50 sent from Short Message Code 19995522.

All prices quoted are inclusive of GST.

Other Information

From time to time, 1800MUMDAD may choose to reward loyal customers and charge you at a discounted rate. Discounted Premium SMS messages will be sent from one of the following Short Message Codes;
19995599 ($5.00)
19995522 ($4.50)
19995533 ($0.75)

Calls to 1800MUMDAD may incur fees charged by your service provider. Please check with your service provider for any charges (for example 1800 access, data or international roaming) that may apply.

Remember, if you are under 18 years of age, check with the bill payer prior to using the service as charges apply for accepting reverse charge calls.

If you have any problem with any of the services (including any billing problem), you should contact 1800MUMDAD as soon as possible by telephone on 1300 790 229.

Communications Compliance Member 1800MUMDAD comply with the Telecommunications Consumer Protections (TCP) Code, as monitoried by ACMA. CommCom Member 2015.